Azafatas Alhambra

Hostesses

Azafatas Alhambra meets the needs of the customers by selecting personnel with the most appropriate requirements:

Congresses:

With languages
Coordinator
Hospitality Desk
Technical Secretariat
Accompanying members
Transfer
Programme of social events
Commercial stands
Protocol

Exhibitions
Conferences
Conventions
Openings
Models

Catwalk
Publicity/Advertising
TV and cinema

Public Relations

Commercial promotions

Sales promoters
Entertainers
Actors
Drivers/chauffeurs
Public image
Coordinators
Assistants for sporting events

We can offer you a team of hostesses and stewards with an excellent appearance, extensive experience and good cultural level. In their job facing the public they stand out for other essential qualities: initiative, resolute attitude, efficiency, responsibility, punctuality and great capacity for communication.

Our staff speak different languages, among which we should emphasize: English, French, German and Italian, as well as others. They also have working knowledge of IT: word processors, spreadsheets, databases, presentation programmes, design programmes, etc.

In order to achieve optimum results, our method is to carry out a detailed study of the action required, as well as to make a meticulous selection. Therefore, Azafatas Alhambra makes a study of the type of event required and a strategic plan of action for the development of the logistics: placement of the promotion, types of hostesses, programme for accompanying members, etc., as well as an estimate of costs. Hostesses will be carefully selected and if the customer wishes, he can give his approval of the selection. The hostesses will be given a briefing of the promotion.

In the specific case of publicity promotions and similar events, the client may have precise information on the development of the action.

There will be constant supervision of the hostesses and reports will be made of incidents and progress. An overall report will be made on finishing the campaign.

Uniforms

Uniforms for hostesses

Azafatas Alhambra can offer a wide variety of uniforms, in order to adapt to the logo of your firm, company colours, or your requirements.

Blue uniform. Jacket and skirt with white blouse and scarf of colour to be chosen by client.
Red uniform. Jacket and skirt with white blouse and scarf of colour to be chosen by client.
Black uniform. Jacket and skirt with white blouse and scarf of colour to be chosen by client.
Black dress. With scarf of colour to be chosen by client.
Navy blue dress. With scarf of colour to be chosen by client.
Overcoat.
Staff in polo shirts for other events.

Scarfs:

Sand-coloured
Yellow
Light Blue
Pistachio Green
Red
Bottle Green
Dark Blue
Pale Green

Uniform for steward

Black uniform. Jacket and trousers with white shirt with tie of the colour that the client chooses.
Staff in polo shirts for other events.
Ties:

Blue
Bottle Green
Red
Sand-coloured

You can see the photos of all our uniforms in the section gallery.

Besides our own uniforms we can provide the purchase or confection of a corporate specific uniform, with your colours and / or logo, taking care always of the quality and style.

Congresses and Conventions

Our activity can also cover other steps in the process of organizing a congress:

Booking and fitting out of halls and rooms
Business lunches, coffee breaks
Commercial displays
Sign-posting elements
Credentials, leaflets, invitations
Public relations

Protocol of the event

Opening and closing ceremony
Reception and attention to invited persons and authorities
Vip room
Organization of tables
Setting up of flags ... etc

Decorations, ambience

Floral arrangements
Furnishings
Design and setting up of publicity screens, posters and displays

Auxiliary equipment in halls

Equipment for simultaneous interpreters
Audiovisual equipment

Press coverage/press room

Photographic sessions and audiovisuals
Press and publicity

It is essential to pay maximum attention to details to ensure a really successful event. So we take charge of:

Organising the programme for accompanying participants:

Transfers, guided tours, etc.
Transport

Gifts and personalized details
Gala dinners
Organisation of golf tournaments, shows, etc.
Closing of events

Translators and Interpreters

The difference lies in the way of communicating: interpretation is oral, whereas translation is written. Interpreting is a live job, therefore an interpreter's knowledge of the language is as important as his ability to communicate, together with the speed of reply in a conversation. A translator may take longer to give a translation of the text that has been assigned, depending on the urgency with which it is required.

Normally both interpreters and translators work better into their mother tongue. Although some people may work as well both as translators or interpreters, the majority are specialised in just one of these activities.

Interpretation

To meet the requirements of communication in all types of events and situations, Azafatas Alhambra supplies the most advanced technology and the best professional people in the field of interpretation.

We have a team of interpreters of extensive experience, specialised in many different fields, and with specific preparation in all techniques of interpretation.

Consult us and we will advise you on the type of interpretation that meets your requirements best, as well as advising you on the technical equipment that you would need.

We can offer simultaneous and consecutive interpretation, liaison and escort interpreting, sworn interpreting, etc.

Simultaneous Interpreting

Is the most appropriate type for events with public who speak many languages (courses, press conferences, seminars, conferences, meetings and congresses), in which various languages are used and fluid and rapid communication is necessary. Simultaneous interpretation reaches each listener almost immediately.

Interpreters sit inside insulated booths and hear the speaker through specialised headsets at the same time as they translate, therefore the conference participants receive the interpretation of the speech with a small time-lag of a few seconds.

Inside the booth there will usually be two interpreters working together, taking turns approximately every 30 minutes, to avoid over-tiredness or lack of concentration. While one of the interpreters is working, the other one collaborates by providing information or terminology or communicating some organizational problem.. Therefore, except for very short functions or ceremonies (maximum 40 minutes), a simultaneous interpreter should not work alone.

Their work is a complex activity requiring the use of highly advanced technology, consisting of insulated booths, receivers, headsets, microphones, transmitters, mixing desks, ... On some occasions TV monitors may be necessary to provide a complete view of the hall, especially if slides or transparencies are projected.

Alhambra Hostesses will provide all of the audio equipment: microphones, headsets, sound technicians, projectors, booths, etc.

In a multilingual conference, it may occur that the interpreter of a language does not understand directly the language of the speaker, in which case he must translate the message that another interpreter is giving. This system is called relay interpreting.

(However, it is always recommended that when a conference, course or meeting is multilingual, in all booths there should be direct interpretation from the (speaker's) original language, also each interpreter should translate into his/her mother tongue respectively. In this way there is no loss of information, the lapse of time between the speech and interpretation is minimal, and the fluidity of expression and concepts of the interpreter are better than in the relay system).

Simultaneous interpreting offers the following advantages:

It guarantees optimum communication in talks with several languages.
The length of time of the talk is not prolonged because of the interpretation.

Within this type of simultaneous interpretation, infoport equipment is used more and more frequently. This system does not need to use booths, but the interpreter may be placed a short distance from the speaker and will translate the speaker's talk in a low tone of voice by means of a cordless microphone. To hear this, listeners will have a small receiver with a portable headset.

Interpretation via infoport equipment is more flexible and does not require such a complex technical team as for simultaneous interpretation, and it allows for simultaneous interpretation in acts requiring moving about.

Interpretation using infoport equipment offers the following advantages:

Infoport equipment provides total freedom both to the listener and to the interpreter who can change venue or move about to different parts of the meeting without losing sound quality.
It is ideal for guided tours or small sized meetings.

Consecutive Interpreting

This is used in particular for press conferences and short meetings with a smaller number of participants.

In consecutive interpretations, the interpreter sits next to the speaker (without the aid of earphones), who will make brief pauses in his conversation, therefore allowing the interpreter to translate bit by bit. If there is a very long talk the interpreter can take notes, as it would be impossible to memorize the whole of the talk.

Consecutive interpreting offers the following advantages:

It does not require the aid of technicians
Although it depends on the length of the act, normally only one interpreter is necessary.

The only inconvenience is that it slows down the rhythm of the presentation, as well as making it less natural. It is preferable in the case of small groups.

Chuchotage Interpreting

The interpreter is beside the participant and whispers a summary of what the speaker is saying.

It is a type of simultaneous interpretation and is used for a small number of people, as the interpreter "whispers" the translation to 2 or maybe 3 listeners. It is also combined with consecutive interpreting if the users of this method wish to communicate an idea. For larger groups portable equipment, called infoport, can be used; this consists of a microphone and headsets for the listeners.

Escort Interpreting

Visits, trade fairs, exhibitions.

The client will be accompanied by an interpreter, who will translate everything that the speaker needs.

Liaison Interpreting

An interpreter translates/interprets in short business negotiations or for informal meetings where there is a reduced number of people who speak different languages and are from different cultures; they are accompanied during their visit to businesses, firms, etc.

This type of service may also need interpreting for technical courses, or need escorting for foreign delegations or for trade fairs or other events.

Company meetings
Business visits
Commercial trade fairs
Public notaries, police courts, law courts, police stations, etc.

Bilateral Interpreting

Unlike consecutive interpreting, the interpreter intervenes briefly without interrupting the talk of the speakers, and interprets in both languages.

Telephone Interpreting

The interpreter provides communication between two or more people by telephone.

Interpreting via teleconference or videoconference

This consists of interpreting by means of teleconference or videoconference systems. It tends to be used for international conferences between clients, suppliers, members in different countries, etc.

Interpreting Sworn

for official affairs, courts or public notarial acts, civil weddings where the presence is required of a "sworn interpreter/translator".

Interpreting of Documents in Real Time:

Translating documents in real time; during meetings, negotiations or the preparation of very urgent projects, it is necessary to have an idea of what certain documents say, without having to do a formal translation. For such occasions we offer the possibility of having an interpreter who can, as he is working, give an explanation of the documents that are being dealt with.

Is it necessary to have sound technical equipment?

A technical sound equipment allowing listeners to hear the interpreter through headsets in a different language is only used in the case of simultaneous interpretation.

In the case of a client having technical equipment, it is advisable that the operating capacity is checked on prior to the interpreting session, to avoid "last minute surprises". Apart from the technical equipment, an installation technician is needed to guarantee the correct working of the equipment.

To the contrary, Azafatas de Congresos Alhambra can provide both the sound team as well as the installation technician for cases of simultaneous interpretation.

TECHNICAL EQUIPMENT

INTERPRETERS' BOOTHS
INTERPRETERS' DESKS
ELECTRICITY SUPPLY
INFRARED BEAMERS
INFRARED RADIATORS
INFRARED RECEIVERS

SOUND EQUIPMENT

LOUDSPEAKERS
POWER SOUND
MIXING DESK
MICROPHONES FOR PRESIDENTIAL TABLE
CORDLESS MICROPHONES, BOTH HAND AND LAPEL

A professional technician must also be available in the hall, to control correct functioning of equipment constantly, together with an assistant for mounting and dismounting.

A) Interpreting booths:

Booths for simultaneous interpreting may be fixed or moveable, and must conform with the requisite minimum rules ISO 4043 and DIN 56924 that guarantee adequate soundproofing and visibility to facilitate the interpreters' work.

The booths must be of an ample size and have the following technical conditions:

1. Initially one booth per interpreter will be necessary. It must be checked that the booths comply with the ISO rules regarding dimensions, ventilation and lighting.

2. Separate acoustics for the different languages spoken simultaneously, without any interference between the languages interpreted or with the speaker in the hall.

3. Efficient reciprocal communication between the booths and conference hall; from the booths the interpreters must have good visibility of the speakers, and if necessary of the projection screen.

4. Each booth must be equipped with one or several consoles and each interpreter must be supplied with his/her own microphone, volume control switch, headset and individual lamp.

5. Comfortable working conditions that facilitate the intense effort of concentration needed for the interpreters' work.

B) Infrared equipment for simultaneous translation.

The system of simultaneous translation via infrared beamers works by means of emitting infrared lighting. This system guarantees an unfailing excellent quality of sound, as it is impossible to receive the signal from outside the precincts, therefore guarantees complete confidentiality.

Translation

Azafatas de Congresos Alhambra S.L. has a translation service of documents in general. We have a sizeable team of professional translators with ample experience and specialised in different fields.

Once we have received your documents, we will send you an individual estimate, with no commitment on your part, giving the delivery date, cost per word and total cost. Once you have accepted this estimate, a translator or group of them who are experts in the subject dealt with in the text, will be assigned by fax. When the translation has been finished, a team of revisers will give a semantic, linguistic and morphological check-over, as well as monitoring the final presentation of the translation. This may be in any format: Word, Pdf, Excel, Flash, ...

Sworn Translating: this is a requisite for public documents such as contracts, minutes, certificates, technical certifications, judicial settlements, entries in registry offices, etc.

This is an official translation that is valid for the public administration, and is the only way to accredit the validity of a document in a country where the official language is not the same as the language of the original text. A sworn translation guarantees that the contents of both documents (original and translation) fully correspond.

In these cases, the translation must be signed and stamped by a translator with the title of Sworn Translator and Interpreter, authorized by the Ministry of Foreign Affairs.

LEGALISATION OF DOCUMENTS:

Legalisation of documents is a procedure that gives official validity to documents issued outside Spain.
The way of legalising varies depending on the country where the documents are issued.
The section of legalisation of the Spanish Ministry of Foreign Affairs is at: c/ Serrano Galvache, 26 - 28033 Madrid, telephone n° 91 3791606 / 91 3791608 / 91 3791609

THE HAGUE APOSTILLE

This is a special seal that the competent authority of the General State Administration stamps on a document that is a copy of the original issued by some official Spanish organization, in order to verify its authenticity at an international level. This certification is only valid between countries that are signatories of the Hague Convention.

Audiovisual Services

We will examine the needs of your event and the most modern equipment in audiovisual communication will be made available to you.

Simultaneous translation booths
Projecting and recording
Closed circuit TV and video
Plasma screens
Creating/making videos
Sound
Lighting

Community Manager
Rent computer for congress
Touch screens
Presence control
Speakers room
Web Design and programming

Sign language

We can offer the following services::

Interpretation from the spoken language to sign language (SL) and vice versa in courses, symposiums, congresses and conferences
Interpreting guide for deaf and blind people from the spoken language to sign language (SL) and vice versa in courses, symposiums, congresses and conferences.

All of these services are fulfilled by interpreter-guides who are fully qualified according to the rules of the associations of interpreters and guide-interpreters and/or the organisations of the deaf and deaf-blind people or professional qualifications.

The Code of Ethics can be consulted if required.

Complementary Services

Alhambra Hostesses can also offer a series of complementary services which are available and will be of assistance in the organisation of any kind of events.

Tourist guides
Photographers
Chauffeurs
Translators and interpreters
Technicians for audiovisuals and sound
Auxiliary personnel
Porters
Entertainers

Actors
Security agents
Coordinators / assemblers
IT technical personnel
Decoration and floral arrangements
Concerts and shows
Guide by e-mail

Service of Room Attendants for Cultural Exhibitions

A visitors first inclination to see an exhibition depends essentially on the impression given by the room attendants, on their pleasant disposition, their smiling face and their capacity to communicate with the public.

In all likelihood this is one of the most difficult jobs carried out in a museum or exhibition hall, due to the monotony, the loneliness and the routine in controlling the hall and its exhibits.

The attendant should be considered a collaborator who can help at specific moments in complementing the work of other professional people, since it is the attendant who has first-hand knowledge of what happens from day to day in the different exhibition areas.

Among the jobs they have to carry out are the following:

Welcome and give information and rules and regulations regarding the exhibition to be visited
Offer attention and information to the visitor
Control the number of people admitted to the exhibition, depending on the established capacity for each exhibition hall
Daily switching on and off of the audiovisual equipment in the required exhibitions

Logistical support to the guides and educators of the museum or monument
First aid
Tallying the number of visitors, satisfaction surveys and cooperation in public studies
Control of humidity and temperature

The staff is usually selected according to a specific profile:

University graduates and people in higher education, preferably in Tourism, History of Art, Fine Arts, Translation and Interpretation, English or French Philology.
Command of at least one foreign language, preferably English, knowledge of a second language will be an advantage.
Experience in customer service.
Capacity for communication, facility in human relationships, sensitive and interested in the world of art.

Alhambra Hostesses has an organized chart of qualified staff and the professional advice necessary for the development of different functions:

General coordinator.
Staff responsible for the coordination of companies.
Management.
Legal services, labour and accounting services, contracted with an outside company.
Training contracted with an outside company.

Alhambra Hostesses has been providing services of room attendants for exhibitions since 2006 in different types of areas such as: exhibition halls, multi-purpose halls, historic monuments, cultural centres, etc.

We have worked in exhibitions in the following places:

Museum Casa de los Tiros
Cultural Centre Gran Capitan
Granada Congress Center
Crypt of the Palace of Charles V
Chapel of the Palace of Charles V
Presentation Hall of the Palace of Charles V
Areas of Special Interest inside the Nasrid Palaces

Fine Arts Museum
Casa de las Mimbres, Monumental Complex of the Alhambra and Generalife
Official College of Architects of Granada
Courtyard of Granada City Hall
Cuarto Real de Santo Domingo
Euro-Arab Foundation

Porters and hostesses for concerts and shows

Alhambra Hostesses offers their services of porters and hostesses for concerts and shows in different types of areas such as: auditoriums, theatres, concert halls, multi-purpose halls, congress centres, sports centres, cultural centres, etc.

The functions to be carried out include:

Access control
Offering attention and information
Handing out programmes
Serving as cloakroom attendant
Checking entrance tickets

Ushering members of the public to their seats
Monitoring during a concert or show; maintaining silence and order in the audience during the concert or show
Having details of an evacuation routine.

Staff is usually selected according to a specific profile, depending on the type of public required:

University graduates and people in higher education
Experience in customer service
Command of foreign languages
Experience with children in the case of a concert for youngsters

Responsible, punctual, lively, dynamic people with smart appearance.
Capacity for communication, facility in human relationships, sensitive and interested in the world of music and culture

We have offered our services in the following exhibition areas:

Auditorium Manuel de Falla
Theatre Isabel La Católica
Theatre of the Generalife
Palace of Charles Carlos V
Theatre Alhambra
Patio de los Arrayanes
Patio de los Aljibes
Patio de los Arrayanes
Corral del Carbón
Monastery of San Jerónimo

Casa de los Pisa
Palacio Congress Granada
Centre Federico García Lorca
House- Museum García Lorca Fuentevaqueros
Conservatory of Music Victoria Eugenia of Granada
Churches (San Salvador, San Juan de Dios, Santa Ana, San Pedro, Royal Chapel)
Cemetery of Granada
Granada Bull Ring
Theatre Isidoro Maíquez

Model Services

Alhambra Hostesses provides an extensive catalogue of models to cover a whole range of projects for whatever purpose: fashion shows, galas, photography, catalogues, etc.